Recover Care Fees You Shouldn’t Have Paid

If you or your loved one previously paid for care that should have been covered under NHS Continuing Healthcare (CHC), you may be entitled to reclaim those costs. Many families are unaware that they could be eligible for a retrospective review — even years after care was provided.

At Zanith CHC Consultancy, we specialise in helping clients identify and recover wrongly paid care fees through a structured and thorough claims process.

What Are Retrospective Claims?

Retrospective claims involve reviewing past periods of care to determine whether an individual should have been eligible for CHC funding at that time. If eligibility is established, the NHS may reimburse the care costs that were privately paid.

These claims can apply to individuals who:

• Paid for nursing home or residential care
• Received care at home
• Were assessed but wrongly denied CHC funding
• Were never assessed for CHC despite having significant healthcare needs

How We Help

We provide end-to-end support throughout the retrospective claims process, ensuring your case is handled professionally and effectively:

Initial Case Review

We assess whether there is a strong basis for a retrospective claim by reviewing your situation and available information.

Records Collection

We assist in gathering essential documentation, including care home records, medical notes, and assessment reports.

Detailed Case Analysis

Our experts conduct a thorough review of historical care needs, aligning evidence with CHC eligibility criteria.

Claim Submission & Representation

We prepare and submit your claim, representing you throughout the process and responding to any queries from the NHS.

Appeals Support (if required)

If your claim is unsuccessful, we can challenge the decision and continue to advocate on your behalf.

Why Choose Zanith CHC Consultancy

• In-depth understanding of retrospective CHC claims
• Strong attention to detail in reviewing historical records
• Professional handling of complex and time-sensitive cases
• Clear communication and ongoing support throughout

We are committed to ensuring that no eligible claim is overlooked and that families receive the reimbursement they deserve.

Important Considerations

• Retrospective claims can be complex and time-consuming
• Access to historical records is crucial for success
• Strict deadlines may apply depending on the period of care
• Each case is assessed based on individual healthcare needs

Our team will guide you through every step, making the process as straightforward as possible.

Start Your Claim Today

If you believe care fees were wrongly paid, don’t delay — you may be entitled to significant reimbursement.

Contact Zanith CHC Consultancy today for a consultation
Let us help you recover what is rightfully yours.