FAQ
What is NHS Continuing Healthcare (CHC)?
NHS Continuing Healthcare is a package of care fully funded by the NHS for individuals with significant ongoing healthcare needs, whether provided at home or in a care setting.
Who is eligible for CHC funding?
Eligibility is based on the nature, intensity, complexity, and unpredictability of an individual’s healthcare needs — not their financial situation or diagnosis alone.
How do I apply for CHC funding?
The process usually begins with a Checklist assessment, followed by a full assessment (Decision Support Tool) if eligibility criteria are met.
How long does the CHC process take?
Timelines can vary, but assessments and decisions can take several weeks or longer depending on the complexity of the case and availability of records.
What happens if CHC funding is denied?
You have the right to appeal the decision. This involves a review of the assessment and can progress through several stages if necessary.
Can I claim back care fees already paid?
Yes, through retrospective claims, you may be able to recover care costs if it is found that CHC funding should have been awarded in the past.
Do I need professional help with my CHC case?
While not mandatory, professional support can significantly improve your chances by ensuring your case is properly presented and supported with the right evidence.
What evidence is needed for a CHC assessment or appeal?
Relevant evidence includes medical records, care plans, risk assessments, and reports that demonstrate the level and nature of healthcare needs.
How much does your service cost?
Costs can vary depending on the level of support required. We provide clear information about fees during your initial consultation.
How do I get started?
Simply contact us to book a consultation. We’ll discuss your situation, explain your options, and guide you on the best next steps.
How much does your service cost?
Costs can vary depending on the level of support required. We provide clear information about fees during your initial consultation.